Frequently Asked Questions
Everything you need to know about shopping with Olyndra London.
How long does shipping take for UK and international orders?
Standard UK delivery typically takes 2-4 business days. International shipping varies by location but generally arrives within 7-14 business days. Express options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a refund or exchange.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Which payment methods do you accept?
Olyndra London accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. We work closely with our manufacturers to ensure high-quality craftsmanship and are increasingly incorporating organic and recycled fabrics into our seasonal collections.